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Organogram App Privacy Policy

Effective Date: September 24, 2025


1. Introduction

This Privacy Policy describes how Organogram ("we," "us," or "our") collects, uses, and discloses information from and about you when you use our website, mobile application, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

a) Information You Provide to Us

Account Information: When you create an account, we collect information such as your name, email address, and password.
User Content: We collect the information and data you create, upload, or share on the Service, including the contents of your organograms.
Communication Data: If you contact us, we may keep a record of that correspondence.

b) Information Collected Automatically

Usage Information: We collect information about your interactions with the Service, such as the pages or features you use, the time and date of your visits, and the duration of your sessions.
Device Information: We collect information about the device you use to access the Service, including the device type, operating system, browser type, and unique device identifiers.
Log Data: Our servers automatically record information that your browser sends whenever you use the Service. This may include your IP address, browser type and settings, and the date and time of your request.

3. How We Use Your Information

  • Provide, operate, and maintain the Service.
  • Improve and personalize your user experience.
  • Communicate with you about your account and the Service.
  • Analyze how the Service is used to improve its functionality and performance.
  • Detect, prevent, and address technical issues and security incidents.
  • Comply with our legal obligations.

4. How We Share Your Information

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

7. Third-Party Links

The Service may contain links to websites not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. Your continued use of the Service after any changes signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: 📧 privacy@organogram.ltd